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You have entered all details exactly as they are received (including name, and location case sensitive).If this is the case, you must first activate your license serial number and obtain a registration and activation code at. You are not attempting to register your software using the 12- or 13-digit license serial number.How to move your software and license to a new machine.Requests for refunds or returns Problems when Moving or Updating License.

We are not able to issue refunds unless you can really show our system is wrong. You are charged what you see at the time of purchase.Our automated system has been very well tested and has never been found to apply a wrong charge. Pricing varies from time-to-time and from link-to-link.

You cannot refer to prices viewed much later or from different computers.

(Note: You would have seen the pricing on the page displayed).

It is possible that you remember a special price when that special offer had actually expired.

This was clearly noted on the order form. This is because your bank uses a different bank to the one used by our bank to convert currencies.

Because we bank in Australian dollars the US dollar amount that you see on the statement might be slightly different.

Make sure you included in the price the support that was selected when you purchased.

If you have chosen to pay by check, please note that the purchase form indicates that special pricing is not applied and you will be charged the normal price, plus an administrative fee.

Read the email invoice carefully - often that explains the charges.

This will generate the registration code for your software.Įnter the registration code by starting the program, going to the File menu, choosing Register Software, pasting your registration code into the dialog box and clicking Register. Continue to Step 3.Īctivate your license by entering your serial number and registration information into the activation form at. If you purchased multiple software products, you will be supplied with a 13-digit serial number on the screen and by email.If you only purchased one software product, you will be supplied with a registration code on the screen and by email.Purchase a license using your credit card.

Purchase & Registration Purchase and Register NCH Software in 4 Steps:ĭownload and test the software you are interested in. Software Order Support Problems when Purchasing or Registering